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Third National Hospital Quality Forum in Ho Chi Minh City

09/26/2016 09:18

The Third National Hospital Quality Forum was held on September 12 and September 13, 2016 in Ho Chi Minh City for the 33 provinces in the South of Vietnam.
The event themed "Promoting patient –centered quality health care in Viet Nam" was chaired by the Minister of Health, Associate Prof. Dr. Nguyen Thi Kim Tien, Mr. Alejandro Montalban, Head of Operation, European Union Delegation to Vietnam, Deputy Director General of Vietnam Social Insurance, MA. Nguyen Minh Thao, Director of Medical Service Administration (MSA), Associate Prof. Dr. Luong Ngoc Khue and Director of Department of Planning and Finance (DPF), MoH.

More than 600 participants from the central, provincial, city and district hospitals, representatives of Universities, and Association of Private Hospitals are participating in the discussions, supported by the experts from the European Union and international partners. The major objective of the discussions throughout the Forum is to increase exchange of good practices among different hospitals in implementation of the quality management in hospitals, assuring the patient safety and using the patient feedback as a method to improve patient experiences in the hospital. The international experience and best practices in the other countries are presented and discussed.


Since 2011 European Union is continuously supporting the MoH in Vietnam in the process of quality improvement in health facilities. With the support from the EU funded project Health Sector Capacity Support Project (2011 - 2014) the MoH adopted the Hospital Quality Standards (Circular 19/2013/TT-BYT dated 12/7/2013 on guidelines to management of service quality in hospitals. Decision 4858/QĐ-BYT on piloting of the set of hospital quality assessment criteria). In 2015 the European Union has allocated a conditional grant to the Government in amount of 100 million Euro for the period of three years as a direct budget support to be used to decrease disparities between rich and poor by concentration efforts in 10 poorest regions of Vietnam as well as to support the Ministry of Health of Vietnam in increasing quality of services at grassroot and hospital levels. Part of the proceeding of the budget support is channelled to increase application and implementation of the quality management and patient feedback system in Vietnam. The European Union Health Facility, established by the European Union Delegation in the framework of the Health Sector Policy Support Programme Phase II, supports the Ministry of Health and the Medical Services Administration, in particular, to achieve this target through a number of activities focused on building the awareness and capacities of the health managers in quality management practices. 

Presentations can be downloaded (click here):

Third National Hospital Quality Forum in Ho Chi Minh City
Third National Hospital Quality Forum in Hanoi
 

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